Often, expectations for a service or product drop off dramatically once the bare minimum is delivered. For instance, when ordering a burger from a fast-food restaurant, it is expected that a burger will be handed over in the end; but between placing the order and finally reaching that last drive-thru window, most people do not expect much from the experience outside of that burger. In fact, more often than not, most do not expect that burger to taste very good, or for their order to even be correct. This leaves a lingering question at the end of the drive-thru experience: was the burger even worth the dollar?

As a leader in the packaging industry, Akers understands the importance of being reliable. Akers values their customer’s timelines, the quality of packaging delivered, and making sure the boxes are delivered when they say they will be delivered. More than anything, they know that their reliability secures their customer’s positive image and future sales.